Where's the beef?

Had a fantastic evening of high brow Italian at Coco Pazzo in Chicago with the Toyota client and the GPJ/Torrance team. I'm not a huge Italian fan, but they did it right. The appetizers were terrific, and my pork loin as fantastic. I was sitting with Brent from the Toyota events team, who ordered steak for the second night in a row. As we all dug in to our entrees, his steak never arrived. Just an oversight. They were embarrassed, and rushed him out one in about 7 minutes. Unfortunately he ordered his well done, and this one needed another 17 minutes on the grill! They asked him if he was okay eating fish, which they magically had in their hand in seconds, and he dove in. I took a picture, but it was way too dark.